Payment Policy

ACCEPTED PAYMENT METHODS

All transactions are processed securely via PayPal. You can complete your purchase using:

  • PayPal Account: Pay directly using your PayPal balance or linked bank account.
  • Credit & Debit Cards: Visa and Mastercard (processed securely through PayPal Guest Checkout—no PayPal account required).

PAYMENT SECURITY & DATA PROTECTION

  • PCI DSS Compliant: Our payment processing is fully managed by PayPal, a Level 1 PCI DSS certified payment processor, ensuring industry-standard protection for your sensitive data.
  • End-to-End Encryption: Your payment information is encrypted using 256-bit SSL technology. Furry Story Home never collects, views, or stores your credit/debit card numbers on our servers.

BILLING & CURRENCY

  • Currency: All transactions and product prices are processed in USD ($). If your local card or PayPal account is in a different currency, your bank or PayPal will handle the currency conversion at their current exchange rates.
  • Payment Capture: Payment is charged at the time your order is placed. A confirmation email and PayPal receipt will be sent to you immediately following a successful transaction.

BILLING SUPPORT

If you have any questions about billing or encounter any issues at checkout, please contact us:
Support Hours: Monday – Saturday: 9:00 AM – 5:00 PM (EST)
Store: Furry Story Home
Website: furrystoryhome.com
Email: support@furrystoryhome.com